We have multiple avenues for our owners or tenants to get in contact with us and our response time is fast. For tenants, we ask them to log a ticket through our web portal so we can keep track of issues in a professional manner. In emergencies we are also accessible to tenants via phone, text or email. Owners can reach us via text, email, or simply call…we are ready to quickly respond.
The customer experience for both the owner and tenant is paramount to our organization. Consistent contact for both owners and tenants helps us maintain a positive experience for everyone. We realize that relationships are critical in the investment property management business.
Being a small boutique shop, we have a lean operation and hence don’t have huge overhead costs like some of our competitors. As real estate investors in the Greater Toronto Area, we know what it takes to make a profit on your investment in Toronto. We work with owners to increase rent, decrease costs and negotiate fair market prices from our trades people. This doesn’t mean we do the bare minimum, but we make smart decisions that increase the value of your Toronto property. We also help investors/owners plan an exit strategy when it comes time to sell their real estate investment.
Our range of services include:
- Investment Property Consulting
- Marketing your property
- Staging Services
- Monthly financial reporting and secure owner website portal
- Initial property assessment and yearly audit
- Year-end income statements
- Maintenance and repairs as required (24 hour emergency service)
- Tenant Location services
- Rental Market analysis specific your property’s location
- Move In/Out Inspection
- Rent collection and ongoing tenant management
- Tenant screening
- Tenant evection and notices
- Rental increases
- Cleaning services
- Key holding services
- Arranging for inspections ie gas safety, electrical safety, fire safety